FAQ’s

Common Questions

Our treatment options are quite vast and customized for you, in most cases,  especially if you are seeking help for a specific health ailment, the best treatment will be determined via a discussion with our practitioner. Call us on +1.925.575.8700 or email info@ayutherapy.com to learn more.

Our therapy hours run from 9am to 5pm Tuesdays through Saturdays (with some exceptions for US National Holidays). 

In addition, our wellness store is open to the public from Tuesdays through Fridays from 9am to 1pm.

111 Town & Country Drive, Suite C, Danville, CA, 94526, USA.

We will provide you with access to our online health evaluation questionnaire, which we ask you to complete on your computer or handheld device at least a day in advance of your appointment.

You can. Many popular services are bookable online and you can access our easy to use booking site by clicking the “BOOK NOW” buttons you will see on our website. Certain services are not bookable online due to the specialized nature of them, such as Basti’s, Udvartana, Bolus Massage, Nasya and more. These will be booked after our practitioner has discussed with you.  

TIP: If you don’t see a good appointment time online, give us a call at 925.575.8700 as we may have other options for you. 

In order to get the best out of Ayurvedic treatment, we strongly recommend that the pure, herb infused oils that are applied on your body actually remain on your skin for at least 3 hours post visit. With this in mind, we encourage you to wear appropriate clothing for your therapy appointment.

Yes, please call or email us to inquire OR purchase an electronic gift card on our online booking site by clicking the orange “BOOK NOW” buttons you see on our website. 

Yes. Ayurvedic herbs are mixed into compounds on-site at our Ayurvedic pharmacy. The compounds generated are a result of your individual needs, which are determined from your consultation with our practitioner.

We also see Ayurvedic supplements and skin care products in our Ayurvedic Wellness Store which is open Tuesdays through Fridays from 9am to 1pm.

At Ayutherapy, we take the wellness of our employees and clients very seriously. We follow the latest guidelines from county and state. Currently all staff and clients are required to wear face coverings while in the facility, we have HEPA certified air purifiers in all consultation and therapy rooms, we have hand sanitizer stations across the facility in each room, we have taken social distancing into consideration when designing the setup of our waiting area and we disinfect appropriately our therapy rooms between clients. 

Our location offers stair as well as elevator access. In addition, there are ADA compliant restroom facilities as well.
Not at this time. Payments towards Ayurvedic treatment or products at our center will need to be paid out-of-pocket or via any health savings (HSA) or flexible spending (FSA) accounts you may have with your employer.

Treatments and therapies at our center will often initially be devised via a discussion/consultation with our Ayurvedic Practitioner. This exchange will determine the appropriateness of undertaking an Ayurvedic regimen and will be based on your specific constitution, circumstances and goals. Based on the outcome of these initial discussions, we aim to reach a consensus with our clients on the optimal approach to remedying their ailments. There are no guarantees, you are welcome to read our testimonials or see reviews on Google or Yelp!

When an in-person consultation is not possible or convenient, but treatment is still sought, then audio or video consultations are a great and convenient alternative. 

We understand that life can be unpredictable, and there are times when our appointments and obligations cannot always be met. With this in mind, our policy is that all appointments can be cancelled or rescheduled, without any penalty, up to 48 hours [2 full business days] before the scheduled appointment time. Appointments that are cancelled within the 48 hours window, will be subject to “no show” a fee.

In order to assist you in avoiding any unexpected fees, we will send you a text message reminder of your appointment at least 72 hours prior to your appointment so that you have the opportunity to review your calendar to determine if a cancelation or reschedule is necessary.

We recommend that you arrive for your appointment at least 10 (ten) minutes prior to the scheduled appointment time. This will allow you time to get settled, changed out of your clothes (if necessary) in advance of the appointment and ensure that the full appointment time allocated is utilized.
It depends on the treatment. As every case can be different, please discuss your specific situation with our practitioner, who will be happy to provide you with the best guidance.
Yes. We sell carefully selected products from some of the World’s leading Ayurvedic pharmacies and companies. A full selection is available in store at our wellness center.

Should you be impressed with the service that you have received from your body therapist, then you are welcome to gift a gratuity IN CASH ONLY which will be provided in its entirety to the therapist(s) that worked with you. We do not expect a gratuity from our clients, but all gratuities are immensely appreciated.

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